Refund Process:
- Refunds are only processed once your dispute has been reviewed and approved.
- Most refunds will be returned to your original payment method.
- Refund timelines depend on your bank and payment method provider (Payfast or Float).
When You Can Request a Refund:
- You didn’t receive your order.
- Your order arrived damaged or defective.
- The product is not as described by the vendor.
How It Works:
- Submit a Refund Request:
Email support@bizzmed.co.za within 7 days of receiving your order.
Include your order number, details of the issue, and photos (if applicable). - Vendor Review:
We’ll notify the vendor and they have 3 business days to respond. - Refund Decision:
If the vendor agrees we’ll process your refund.
How Refunds Are Paid:
- Refunds are usually returned via your original payment method (Payfast or Float).
- Refund processing may take 5 to 10 business days, depending on your bank.
How Refunds Are Paid:
- Refunds aren’t guaranteed for items marked as non-refundable (clearly noted on product pages).
- Disputes raised outside of the 7-day window may not be eligible.
Full Policy:
For all the fine print, check out our full Money Back Policy here.
No products in the cart.